Terms and Conditions

Terms and Conditions

Platinum Hot Tub Movers, LLC: Terms and Conditions

Welcome to Platinum Hot Tub Movers, LLC. Please read these terms and conditions carefully before using our services. By engaging with us, you agree to comply with and be bound by the following terms and conditions:.

1. Service Agreement

  • Hot Tub Moving Services:  Platinum Hot Tub Movers specializes in the delivery, relocation, and disposal of hot tubs, swim spas, and saunas. Our commitment is to provide professional, safe, and satisfactory services to our clients.
  • Service Area:  Our services extend to North and Central Georgia, covering Jefferson, Braselton, Hoschton, Flowery Branch, Gainesville, Pendergrass, Arcade, Apple Valley, Commerce, Clarksboro, and surrounding areas.

2. Scheduling and Appointments

  • Booking Process:  To schedule our services, please contact us via phone at 678-776-1504 or through our contact form. We recommend booking in advance to secure your preferred time slot.
  • Cancellation Policy:  Cancellations must be made at least 24 hours in advance. Failure to do so may result in a cancellation fee.

3. Payment Terms

  • Accepted Payment Methods: We accept Visa, MasterCard, Discover, Amex, and cash.
  • Pricing:  Our pricing is transparent and competitive. Contact us for detailed information on service costs.

4. Customer Responsibilities

  • Accessibility:  Ensure that the hot tub or spa is accessible and ready for relocation. Clear pathways and necessary permissions are the customer's responsibility.
  • Preparation:  Follow our guidelines for preparing your hot tub or spa for moving or disposal.

5. Liability and Insurance

  • Liability:  While we take utmost care during the moving process, Platinum Hot Tub Movers will not be liable for damages to property or hot tubs during loading, transportation, or unloading.
  • Insurance:  We recommend customers check their homeowner's insurance to ensure coverage during the moving process.

6. Data Protection

We respect your privacy. Personal information provided during the booking process is handled in accordance with our privacy policy.

7. Contact Information

For any questions or concerns regarding our terms and conditions, please contact us at platinumhottubmovers@gmail.com or call 678-776-1504.

Thank you for choosing Platinum Hot Tub Movers, LLC.

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